I ordered TWO different templates and the Koala link only printed the instructions. I did not get the supply list or outline of the Koala.
I was basically told it was too bad and they would not resend the link for me to try again.
What if the printer had a paper jam?? Any problems they do not help you out to fix it.
My second template I ordered at the same time did print but printed landscape instead of portrait. Again I was told they would not resend the link.
They are more concerned with someone coping their templates.
Small business I understand, but life happens and I think there should be exceptions sometimes instead of "To Bad, So Sad" No matter the amount.
I have pictures of what DID printed out for me and none of it is worth $8.99 each.